A patient portal is a secure online platform that enables patients to access their personal health information and communicate with their healthcare providers. These portals typically allow users to view medical records, schedule appointments, request prescription refills, and send messages to their healthcare team, all from a computer or mobile device.

Key Features of Patient Portals

• 24/7 Access: Patients can view their health information anytime, which includes lab results, medication lists, and visit summaries.
• Secure Messaging: Users can communicate directly with their healthcare providers without the need for phone calls or office visits.
• Appointment Management: Patients can schedule or change appointments and receive reminders about upcoming visits.
• Billing and Payments: Many portals offer features for viewing bills and making payments online.

Significance in Healthcare

Patient portals are significant because they empower patients to take a more active role in managing their health. By providing easy access to health information and facilitating communication with providers, these portals can enhance patient engagement, improve health outcomes, and streamline administrative processes in healthcare settings. They have become increasingly important, especially during the COVID-19 pandemic, as they support remote care and reduce the need for in-person visits